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  • Welcome to the Connect User Guide
  • GETTING STARTED
    • Connect Initial Setup
  • COMMUNICATIONS
    • Calls to Extensions & Phone Numbers
    • Chat and Team Collaboration
    • App Voice and Video Calls
  • CALL HISTORY AND VOICEMAIL
    • Call History
    • Visual Voicemail
  • CONTACT MANAGEMENT
    • Contacts List
    • Adding Contacts
  • CHANNEL MANAGEMENT
    • Channels List
    • Creating Channels
    • Managing Channels
  • MOBILE APP SPECIFIC FEATURES
    • Mobile Softphone
    • iOS Integrated Calling
    • Push Notifications
    • Cellular Callback
  • SETTINGS
    • User Profile
    • Notifications
    • Audio and Video Settings
    • Call Settings
    • Call Forwarding
    • Call Recording
    • Voicemail Settings
    • Language and Appearance
    • Integrations
    • Other Settings
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  1. MOBILE APP SPECIFIC FEATURES

Push Notifications

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Last updated 5 years ago

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Android and iOS applications use push-notifications to deliver messages even when the application is not running. This is a common practice for mobile applications.

When you tap on a push-notification, the Connect app will be opened on the chat where the notification came from so you could quickly reply to the message.

iOS push notification of an incoming chat
Android push notification of an incoming chat