# Call Recording

Currently Call Recording applies only to calls to/from phone numbers and calls to your PBX extension only.  Calls to/from the Connect Desktop App are not included in recorded calls.

![](https://2399423856-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LSUsNC8AdY5g0plvvpg%2F-LSoRjwa-3cdRX7XzTIf%2F-LSoSGJgWBHKXrY8ySl9%2F960-call-recording-settings.jpg?alt=media\&token=95f4b449-bbe2-4a33-93d2-143cfc503531)

**Record all calls** will enable recording of all the incoming and outgoing calls.&#x20;

**Record internal incoming calls** enables recording only of internal incoming calls.&#x20;

**Record internal outgoing calls** enables recording only of internal outgoing calls.&#x20;

**Record external incoming calls** enables recording only of external incoming calls.&#x20;

**Record external outgoing calls** enables recording only of external outgoing calls.&#x20;

**Record by pressing a key sequence \*9** will allow you to start recording calls by pressing \*9 on dialpad.


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