Accent Desktop User Guide
Training Center
  • Welcome to the Accent Desktop User Guide
  • Getting Started
    • Download & Setup
    • App Layout & Interface
    • App Updates
  • Communication
    • Communication Menu
    • Phone Calls
      • Making & Receiving Phone Calls
      • Direct Voice and Video Calls (App to App)
    • Team Communication
      • Chat
      • Channels (Team Chat)
      • Channels List
      • Creating Channels
      • Managing Channels
    • My Status
    • Recent Activity
    • Contacts
      • Adding Contacts
    • Call History
    • Visual Voicemail
    • Communication Settings
      • User Profile
      • Notifications
      • Audio and Video
      • Call Settings
      • Call Forwarding
      • Find Me / Follow Me
      • Call Screening
      • Call Blocking
      • Call Recording
      • Voicemail Settings
      • Language and Appearance
    • Reconnect Screen
  • Meetings
    • Meetings Page
    • Hosting/Attending a Meeting
    • Video Layout During a Meeting
    • In-Meeting Controls & Options
    • In-Meeting More Actions Menu
    • In-Meeting Settings Menu
    • Meeting Security & Privacy
    • Troubleshooting & FAQ's
  • Calendar
    • Connect Your Calendar
    • Calendar Page
    • Disconnect Your Calendar
  • Files
    • Downloaded Files
  • App Menu
    • Integrations
    • Quick Links
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  1. Communication
  2. Communication Settings

Call Recording

PreviousCall BlockingNextVoicemail Settings

Last updated 3 years ago

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Currently Call Recording applies only to calls to/from phone numbers and calls to your PBX extension only. to/from the app are not included in recorded calls.​‌

Record all calls will enable recording of all the incoming and outgoing calls.‌

Record internal incoming calls enables recording only of internal incoming calls.‌

Record internal outgoing calls enables recording only of internal outgoing calls.‌

Record external incoming calls enables recording only of external incoming calls.‌

Record external outgoing calls enables recording only of external outgoing calls.‌

Record by pressing a key sequence *9 will allow you to start recording calls by pressing *9 on dialpad.

Direct Calls