# Download & Setup
## Welcome Email
When your user account is created and enabled, you will receive an from our systems providing user credentials and details on how to download Accent's apps and sign in, we refer to this email as the "Welcome Email". Typically, the email will look like this:
## Initial Login
Download the Accent desktop app by following the link found in the email or via Accent's downloads page at . Once installed, provide the app with your username and password as provided in the Welcome Email you received.
After a succesful login, you'll be presented with the app & the default [Communication](/desktop-user-guide-1.6/communication/communication-menu.md) screen. In the next section we will breakdown the app elements and features available to users once successfully logged in.
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