# Call Settings

![](https://3918862609-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MUFMqWo1PfYhHleVYn-%2F-MaWDD1XhZrYhYedLcQK%2F-MaWDakayNSZWRS8p86N%2FCall%20Settings.PNG?alt=media\&token=79e79649-da43-4684-b479-cc2817cfb6a6)

## **Additional phone lookup**

Create a shortcut to lookup a number using a URL of third-party service. Use ${PHONE} placeholder for the entire phone or ${PHONE(1,3)} to use specific digits in the number. You may also use 1-${PHONE(1,3)}-${PHONE(4,6)}-${PHONE(7)} or more sophisticated patterns.

## **Other calling settings**

### **On click-to-call** 

Allows you to set an option for what happens after you click **Call** button in Chat window.

* Allow phone number editing will allow to edit number before initiating a call.
* Call immediately will start a call immediately

### **Default phone type**

Select which phone number (work, extension, etc) will be used for default actions throughout the application.

### Default phone country code

This should always be set to United States of America unless otherwise directed by Accent's technical support team.