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​The Contacts List includes contacts that were added by you or Contacts who added you as a Contact.​
Contact List is your entry point to start communicating with people from your Contact List. From here you can also manage your Contacts.‌
Clicking on the Actions︙button near a Contact will open the Contact's details card:‌
  • Chat - Chat and share files with a Contact
  • Direct Call - Start a direct call
  • Extension - Place an extension based call
  • Profile - View Contact profile information
  • Delete - Remove the Contact from your Contacts list
Clicking on the contact will open the one-to-one chat window allowing you to chat with the user and share files.