Channels (Team Chat)
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Channels are a team chat feature which allow internal groups and teams of users to communicate in real-time via chat messages and file shares. A channel can be created for any topic, project, function, groups, or any other reason for communicating to multiple people simultaneously.
This section will detail interacting with a single channel and its members. For details regarding the , , or please refer to their individual sections.
Channel members may hold one of three : Channel Owner, Channel Moderator, or Channel Member. More information regarding Channel Roles is available in the section of this guide.
The mechanics of Channel chat are very similar to sessions, you may refer to the dedicated section on for further details on specific chat mechanics. Messages and files posted within the Channel appear in the Channel Content Thread in chronological order. You may download any file posted to the thread by clicking the file's accompanying download link, downloaded files are accessible via the menu.
The Channel Actions︙ button will reveal a tabbed window that allows you to toggle between a list of the Channel Members and the files shared within the channel.
The Channel Members list shows a detailed list of the users who are members of the particular channel with an Actions︙ button to quickly contact an individual user directly or view their . The list also includes an icon displaying the user's .
This Files tab within a Channel differs from the page accessible from the top navigation toolbar, this Channel Files tab details files shared within the specific Channel. Once a user within a channel that file will remain within the Files tab for reference or access in the future. Clicking on the Files tab will provide a list of those shared files within the Channel and allow you to download any file shared.
Note: Once the file is downloaded it is available within the file folder you designated and also from within the app's page.
Searching within a Channel's history is identical to with the only primary difference being you are searching through a Channel with messages and files from multiple users instead of just two. You may refer to the section on for further detail on searching within a chat.
