> For the complete documentation index, see [llms.txt](https://guides.accentvoice.com/desktop-user-guide-1.6/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.accentvoice.com/desktop-user-guide-1.6/communication/phone-calls.md).

# Phone Calls

The Accent app is an always connected desktop softphone application which you may use to make and receive calls in place of your physical desk phone.  Calls made with the desktop softphone originate from your extension just as if they were placed from you desk phone.

You may place and receive calls from both your desk phone (if applicable) and the application, both operate separate of the other.


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