Accent Desktop 2.0 User Guide
Training Center
  • Welcome to the Accent Desktop User Guide
  • Getting Started
    • Download & Setup
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    • Connect: Unified Communications
    • My Status
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    • Phone
      • Making & Receiving Phone Calls
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      • Channels List
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    • Connect Settings
      • User Profile
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      • Call Forwarding
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      • Language and Appearance
  • Meetings
    • Meetings Page
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    • Video Layout During a Meeting
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    • In-Meeting More Actions Menu
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  1. Connect

Connect: Unified Communications

PreviousHome PageNextMy Status

Last updated 1 year ago

The Connect page is where users can access a variety of unified communication features including phone calls, chat (one-on-one and group chat), file sharing, and more.

The Connect page's features are accessible via the menu presented along the left vertical edge of the application and is viewable when accessing the Connect page. This menu includes direct access to the communication features and elements within the application.

The Connect menu includes:

    • Presence Status

    • Status Description

    • Call Forwarding

  • SMS Messages (if applicable) - SMS messages and chats to/from external numbers. Requires enablement by Accent technical support.

- Quick access to:

- Your curated contacts which have been tagged as favorites.

- Collection of your most recent direct chats and channel chat activity.

- Personal and company contacts list.

- Group chat and collaboration channels of which you've either created or are a member.

- Integrated telephony features including softphone, call history, and voicemail.

- Settings and preferences specific to the unified communication features.

Favorites
Chats
Contacts
Channels
Connect Settings
Phone
My Status