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Welcome to the Connect User Guide
GETTING STARTED
Connect Initial Setup
COMMUNICATIONS
Calls to Extensions & Phone Numbers
Chat and Team Collaboration
App Voice and Video Calls
CALL HISTORY AND VOICEMAIL
Call History
Visual Voicemail
CONTACT MANAGEMENT
Contacts List
Adding Contacts
CHANNEL MANAGEMENT
Channels List
Creating Channels
Managing Channels
MOBILE APP SPECIFIC FEATURES
Mobile Softphone
iOS Integrated Calling
Push Notifications
Cellular Callback
SETTINGS
User Profile
Notifications
Audio and Video Settings
Call Settings
Call Forwarding
Call Recording
Voicemail Settings
Language and Appearance
Integrations
Other Settings
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Creating Channels
For group communications Connect users can create Channels. The process of creating Channels is very simple. Open
Channels
and click on
New Channel
.
Add the following information:
Name
- channel name.
Channel type
- channel type.
Public
- all users will be able to see and join the channel.
Private
- users will be able to join the Channel only by invitation from the channel administrator (
icon indicates a private channel)
Subject
- channel subject.
Description
- channel description.
Manage Channel members
- add members to this Channel. Note that members can be added or removed from Channels at any time.
Click on
Save
to save changes.
As a result you will see the new Channel appearing in
Channels
with
icon indicating you are the channel owner.
CHANNEL MANAGEMENT - Previous
Channels List
Next - CHANNEL MANAGEMENT
Managing Channels
Last modified
3yr ago
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