# Call Settings

![](/files/-LSohta_Qu0Ved8XDCsa)

## **Phone device selection**

Select a device for making calls to phone numbers. You can use Connect or your desktop phone. When you use a desktop phone, Connect will still handle other features such as messaging, direct voice and video calls, screen sharing, etc regardless of selected mode.

* **Switch to using Connect** - switch to this mode if you want to make calls to phone numbers using Connect.
* **Switch to using desk phone** - switch to this mode if you want to make calls to phone numbers using your desk phone.

## **Additional phone lookup**

Create a shortcut to lookup a number using a URL of third-party service. Use ${PHONE} placeholder for the entire phone or ${PHONE(1,3)} to use specific digits in the number. You may also use 1-${PHONE(1,3)}-${PHONE(4,6)}-${PHONE(7)} or more sophisticated patterns.

## **Default phone type**

Select which phone number (work, extension, etc) will be used for default actions throughout the application.

**Calling behavior**

* **On click-to-call** allows you to set an option for what happens after you click **Call** button in Chat window.
  * Allow phone number editing will allow to edit number before initiating a call.
  * Call immediately will start a call immediately
* **On initiating a Channel call** allow you to set options after you click **Call** in Channel window.
  * Allow selection of members to call will allow to select Channel members to call before initiating a call.
  * Call all Channel members immediately will initiate a call to all Channel members without an option to select them.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guides.accentvoice.com/connect-user-guide/settings/call-settings.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
