Other Settings

Defines the default Connect behavior in response to user opening items in various menus.

The following application settings are installed as defaults, but can be changed if needed:

Company Contacts

  • Open chat default setting is to open chat window.

  • Show profile default setting is to open contact profile screen.

  • Call extension default setting is to call phone number of Contact's extension.

  • Call first available phone number default setting is to call first phone number found in Contact.

Other Contacts

  • Show profile default setting is to open Contact's Profile screen.

  • Call first available phone number default setting is to call first phone number found in Contact.

Channel members

  • Open chat default setting is to open Chat screen.

  • Show profile default setting is to open Contact's profile screen.

  • Call extension - perform phone number call to Contact's extension.

  • Call first available phone number default setting is to call first phone number found in Contact.

Channels

  • Open default setting is to open Channel screen.

  • Manage Channel (if you are the owner) default setting is to open Channel management page if you are the owner, perform no actions in other case.

Call history

  • Call phone number default setting is to call phone number.

  • Open chat (if the number is associated with a Company Contact) default setting is to open Chat window with the contact if the number is associated with a Company Contact, no actions otherwise.

  • Show profile (if the number is associated with an Active Contact) default setting is to open Contact's Profile page if the number is associated with a Active Contact, no actions otherwise.

Voicemail

  • Listen default setting is to listen to received voicemail.

  • Download Voicemail default setting is to download received voicemail recording.

  • Call phone number default setting is to call phone number of the caller.

  • Open chat (if the number is associated with a Company Contact) default setting is to open Chat with the Contact if the number is associated with a Company Contact, no actions otherwise.

  • Show profile (if the number is associated with an Company Contact) default setting is to open Contact's Profile screen if the number is associated with a Active Contact, no actions otherwise.