# Other Settings

![](https://2399423856-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LSUsNC8AdY5g0plvvpg%2F-LSoSXOJ2dghP_nKcJ5i%2F-LSoVQgEGAERlXWDPIxM%2F9100-other-settings.jpg?alt=media\&token=45e508fa-4d5a-4596-a934-f8170a48f7ba)

Defines the default Connect behavior in response to user opening items in various menus.

The following application settings are installed as defaults, but can be changed if needed:

## **Company Contacts**

* *Open chat* default setting is to open chat window.
* *Show profile* default setting is to open contact profile screen.
* *Call extension* default setting is to call phone number of Contact's extension.
* *Call first available phone number* default setting is to call first phone number found in Contact.

## **Other Contacts**

* *Show profile* default setting is to open Contact's Profile screen.
* *Call first available phone number* default setting is to call first phone number found in Contact.

## **Channel members**

* *Open chat* default setting is to open Chat screen.
* *Show profile* default setting is to open Contact's profile screen.
* *Call extension* - perform phone number call to Contact's extension.
* *Call first available phone number* default setting is to call first phone number found in Contact.

## **Channels**

* *Open* default setting is to open Channel screen.
* *Manage Channel (if you are the owner)* default setting is to open Channel management page if you are the owner, perform no actions in other case.

## **Call history**

* *Call phone number* default setting is to call phone number.
* *Open chat (if the number is associated with a Company Contact)* default setting is to open Chat window with the contact if the number is associated with a Company Contact, no actions otherwise.
* *Show profile (if the number is associated with an Active Contact)* default setting is to open Contact's Profile page if the number is associated with a Active Contact, no actions otherwise.

## **Voicemail**

* *Listen* default setting is to listen to received voicemail.
* *Download Voicemail* default setting is to download received voicemail recording.
* *Call phone number* default setting is to call phone number of the caller.
* *Open chat (if the number is associated with a Company Contact)* default setting is to open Chat with the Contact if the number is associated with a Company Contact, no actions otherwise.
* *Show profile (if the number is associated with an Company Contact)* default setting is to open Contact's Profile screen if the number is associated with a Active Contact, no actions otherwise.