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ConnectMeetingsE-Fax GuideSMS Guide
  • Welcome to the Connect User Guide
  • GETTING STARTED
    • Connect Initial Setup
  • COMMUNICATIONS
    • Calls to Extensions & Phone Numbers
    • Chat and Team Collaboration
    • App Voice and Video Calls
  • CALL HISTORY AND VOICEMAIL
    • Call History
    • Visual Voicemail
  • CONTACT MANAGEMENT
    • Contacts List
    • Adding Contacts
  • CHANNEL MANAGEMENT
    • Channels List
    • Creating Channels
    • Managing Channels
  • MOBILE APP SPECIFIC FEATURES
    • Mobile Softphone
    • iOS Integrated Calling
    • Push Notifications
    • Cellular Callback
  • SETTINGS
    • User Profile
    • Notifications
    • Audio and Video Settings
    • Call Settings
    • Call Forwarding
    • Call Recording
    • Voicemail Settings
    • Language and Appearance
    • Integrations
    • Other Settings
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On this page
  • Company Contacts
  • Other Contacts
  • Channel members
  • Channels
  • Call history
  • Voicemail

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  1. SETTINGS

Other Settings

PreviousIntegrations

Last updated 6 years ago

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Defines the default Connect behavior in response to user opening items in various menus.

The following application settings are installed as defaults, but can be changed if needed:

Company Contacts

  • Open chat default setting is to open chat window.

  • Show profile default setting is to open contact profile screen.

  • Call extension default setting is to call phone number of Contact's extension.

  • Call first available phone number default setting is to call first phone number found in Contact.

Other Contacts

  • Show profile default setting is to open Contact's Profile screen.

  • Call first available phone number default setting is to call first phone number found in Contact.

Channel members

  • Open chat default setting is to open Chat screen.

  • Show profile default setting is to open Contact's profile screen.

  • Call extension - perform phone number call to Contact's extension.

  • Call first available phone number default setting is to call first phone number found in Contact.

Channels

  • Open default setting is to open Channel screen.

  • Manage Channel (if you are the owner) default setting is to open Channel management page if you are the owner, perform no actions in other case.

Call history

  • Call phone number default setting is to call phone number.

  • Open chat (if the number is associated with a Company Contact) default setting is to open Chat window with the contact if the number is associated with a Company Contact, no actions otherwise.

  • Show profile (if the number is associated with an Active Contact) default setting is to open Contact's Profile page if the number is associated with a Active Contact, no actions otherwise.

Voicemail

  • Listen default setting is to listen to received voicemail.

  • Download Voicemail default setting is to download received voicemail recording.

  • Call phone number default setting is to call phone number of the caller.

  • Open chat (if the number is associated with a Company Contact) default setting is to open Chat with the Contact if the number is associated with a Company Contact, no actions otherwise.

  • Show profile (if the number is associated with an Company Contact) default setting is to open Contact's Profile screen if the number is associated with a Active Contact, no actions otherwise.