Other Settings
Defines the default Connect behavior in response to user opening items in various menus.
The following application settings are installed as defaults, but can be changed if needed:

Company Contacts

    Open chat default setting is to open chat window.
    Show profile default setting is to open contact profile screen.
    Call extension default setting is to call phone number of Contact's extension.
    Call first available phone number default setting is to call first phone number found in Contact.

Other Contacts

    Show profile default setting is to open Contact's Profile screen.
    Call first available phone number default setting is to call first phone number found in Contact.

Channel members

    Open chat default setting is to open Chat screen.
    Show profile default setting is to open Contact's profile screen.
    Call extension - perform phone number call to Contact's extension.
    Call first available phone number default setting is to call first phone number found in Contact.

Channels

    Open default setting is to open Channel screen.
    Manage Channel (if you are the owner) default setting is to open Channel management page if you are the owner, perform no actions in other case.

Call history

    Call phone number default setting is to call phone number.
    Open chat (if the number is associated with a Company Contact) default setting is to open Chat window with the contact if the number is associated with a Company Contact, no actions otherwise.
    Show profile (if the number is associated with an Active Contact) default setting is to open Contact's Profile page if the number is associated with a Active Contact, no actions otherwise.

Voicemail

    Listen default setting is to listen to received voicemail.
    Download Voicemail default setting is to download received voicemail recording.
    Call phone number default setting is to call phone number of the caller.
    Open chat (if the number is associated with a Company Contact) default setting is to open Chat with the Contact if the number is associated with a Company Contact, no actions otherwise.
    Show profile (if the number is associated with an Company Contact) default setting is to open Contact's Profile screen if the number is associated with a Active Contact, no actions otherwise.
Last modified 2yr ago